Cancelling Appointments Posted or Updated on 22 Aug 2025

We have noticed many Patients are not attending their appointments, resulting in them going to waste. In the quarter April 2024 to June 2024, we had a total of 669 DNA's (Did Not Attend). These appointments could have been offered to other Patients, had we received enough cancellation notice. 

One of the biggest areas of concern for Patients is 'accessibility', yet we still get 100's of wasted appointments each month.

If you can no longer make your appointment, please cancel this with the Practice, ensuring you give us enough time to try and offer the appointment to another Patient.

You can cancel an appointment via different channels:

• By coming into either one of our two sites
• By calling us on our phone line
• Via the NHS App